Privacy Policy

Expert Partners highly values the privacy of our customers. This policy is intended to explain to you how we use any information that you may provide to us when visiting our website.

Access to information

You have the right to request access to the information Expert Partners have on you. To do so please email emer@expertpartners.ie. We will ask you to verify your identity. We will make sure to provide you with a copy of the data we process about you within 30 days of verifying your identity. For any subsequent requests we may charge you an administration fee.

Information Correction and deletion

If you believe the information we have about you is incorrect, you are welcome to contact us to update it and keep your data accurate. Any data that is no longer needed for the purposes specified will be deleted. If at any point you wish to delete any information about you pleaseĀ contact us.

Security of Personal and Payment Information

Expert Partners follow strict security procedures (including appropriate technical and organisational measures) in the storage and disclosure of information which you have given us, to prevent unauthorised access or loss.

Consent:

The Expert Partners Website uses Cookies but only once opted in by the user. Expert Partners will not collect any data relating to the user if they have not given their consent to do so. Users at any point will have the option to update their cookie preferences but also opt out entirely.

What are cookies?

A Cookie is a small file stored in your browser or on your hard drive. Cookies enable us to distinguish user from each in order to improve the experience for the user. We also use cookies to make the content on our site more relevant to the user on subsequent visits such as remembering which location you last visited.

Expert Partners use cookies in several ways such as:

  • Authenticating you and identifying you on our website
  • Remembering your preferences or where you left off on your last use of the site
  • To analyse our website performance including most popular webpages, click-through rates, campaign conversion rates & customer journeys on the website
  • While the majority of ads on our website are delivered directly from Expert Partners, we may from time to time deliver relevant ads from third parties (including advertisers, ad networks & advertising agencies). The cookie they use allow us to deliver advertising that's more relevant to you and feedback on the effectiveness of the campaign.

This data collected from Cookies allows us to make changes and optimise our website performance to make the best possible experience for you.

Different types of cookies:

Necessary

Strictly Necessary cookies let you move around the website and use essential features like our online ticket booking service. Without these cookies, services that you have asked for, like booking tickets, cannot be provided. These cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.

Functional

Functionality cookies are used to provide services or to remember settings to improve your visit. They help us provide enhanced and more personal features. For example, we use a functionality cookie to remember which cinema you last visited.

Performance

We collect information about how you use our web site using performance cookies. These cookies do not collect any information that could identify you - all the information collected is anonymous and is only used to help us improve how our website works and to understand what interests our users.

Targeting

We use targeting cookies to send third parties information on your visit so that they can make our marketing more relevant to you when you visit our websites.

Amendments

Expert Partners reserves the right in its sole discretion to amend this privacy statement at any time, and you should regularly check this privacy statement for any amendments.

Contact us about privacy

We welcome any feedback on any privacy concern that you may have. We will use very effort to comply with this privacy policy and take prompt corrective action when we learn of any failure to comply with our privacy policy. Expert Partners shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy. Expert Partners may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Expert Partners or (b) protect and defend the rights and property of Expert Partners and its products. This privacy policy shall be governed by the laws of the Republic of Ireland.